Category: Issues

Connecting from Toronto?

If you are trying to use our services from the Toronto region, we are aware of connectivity issue leading to dropped packets and latency. Taking a look at the path, it looks like twelve99 is having issues in Chicago. There is nothing that we can do on our to fix this and are stuck waiting it out.

Hopefully this will clear up shortly and things will go back to normal.

Status Bot Issues

So, it seems at some point in the last few months, our status bot got wrecked. Quad9 stopped answering DNS request from our network and the bot silently failed and didn’t make any alerts to us about it.

So there was half assed and just broken uptime tracking until I noticed it the other night when checking over our website.

This issue has been resolved. Steps taking were first updating the SSL cert cause it expired during this time; updating the name server settings to use CF’s public DNS; and restarting the bot. Everything appears to be working correctly now.

Abort Mission!

That little project did not go over well what so ever and a lot of things ended up broken to hell and back. Adrian is working on restoring the network back to stable images from a few nights ago and we will not be revisiting this idea again.