Our team has gotten the network operational once again
and will continue to keep an eye on things for the next
few hours. In the event that we experience down time
again, project members are encouraged to keep up with
what our team is doing over on our status page.
UPDATE Two:
Combing through the physical host logs and reading things line by
line turns out a set of errors that might be concerning to our
operations, but we aren’t sure just yet.
Apr 25 12:04:34 adrian kernel: mce: [Hardware Error]: Machine check events logged
Apr 25 12:04:34 adrian kernel: microcode: CPU12: patch_level=0x08701021
Apr 25 12:04:34 adrian kernel: microcode: CPU13: patch_level=0x08701021
Apr 25 12:04:34 adrian kernel: microcode: CPU14: patch_level=0x08701021
Apr 25 12:04:34 adrian kernel: microcode: CPU15: patch_level=0x08701021
Apr 25 12:04:34 adrian kernel: mce: [Hardware Error]: CPU 12: Machine Check: 0 Bank 5: bea0000000000108
Apr 25 12:04:34 adrian kernel: mce: [Hardware Error]: TSC 0 ADDR 1ffffa5e675c2 MISC d012000100000000 SYND 4d000000 IPID 500b000000000
Apr 25 12:04:34 adrian kernel: mce: [Hardware Error]: PROCESSOR 2:870f10 TIME 1714061070 SOCKET 0 APIC 9 microcode 8701021
Apr 25 12:04:34 adrian kernel: microcode: CPU0: patch_level=0x08701021
We are continuing to check on the machine and watching for problems
that may be affecting us.
UPDATE One:
We got in touch with the data center and they are saying
“As these are unmanaged servers, we do not actively monitor
customer services, so we do not know when or why a services
goes offline.” Which we understand, the operation of the
hardware is on us, but this is something outside of our
project from the looks of it.
Our team will continue to work on restoring network services
and will monitor the system for the next few hours to see
if any issues arise.
—
We got some alarms sent to our team around 1214EST this
afternoon that large portions of our network went offline
without warning. Upon logging into our management consoles
and looking things over, it seems that our physical host
“Adrian” rebooted.
We have reached out to the data center to see what may have
happened and our team is in the process of restoring our
network functionality.
Our team has updated our routers to the latest OPNsense firmware
release. Everything should be working as expected, but let us
know if that isn’t the case.